How does Sage Mobile 200 enhance organisations’ customer retention? DMC Software reports

DMC Software SolutionsSage Mobile 200 boosts productivity, competitive advantage and service quality, which explains the rise in popularity of mobile ERP solutions, claims DMC Software.

The economic crisis of 2009 has left lasting effects and to deal with budget cuts organisations are choosing customer retention over customer acquisition, and to achieve that, customer service is key.

Instant access to up to date business information is becoming critical in defining a clear competitive advantage. Mike Ramsay, Managing Director of DMC Software, comments, “The demand for mobile business applications is growing. In-line with this increased demand, Sage have developed both mobile ERP and Mobile CRM applications. Sage 200 Mobile, in particular, has captured my attention because of the level of customer service it can help organisations to deliver. In a competitive marketplace, it is important to deliver good quality customer service and Sage 200 Mobile helps businesses to achieve just that.

Sage 200 Mobile is a recent mobile ERP solution developed within the to the Sage 200 Suite of products and it provides read and write access to business data anytime, anywhere. This means that customers receive accurate, efficient service at all times. It also means you can plan workflows more accurately and communicate this back to the office, keeping the entire company up-to-date with customer activities, credit control and invoicing, outstanding queries and sale targets.”

Sage 200 is a dynamic, all-encompassing system of Financials, CRM and Business Intelligence which integrates all functional areas of your business within a single multifunctional application. Sage 200 Mobile now extends this functionality with mobile CRM and mobile ERP, to enable business managers to stay firmly in control of business matters regardless of location.

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About DMC Software
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including Sage ACT!, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.

For more information on the CRM solutions and professional services available from DMC Software visit Alternatively, email or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

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